Network status
Incident history
Every incident and maintenance window since the network went live in June 2011: 15 entries, newest first. Problems with a single relay are recorded on that relay’s page.
2026
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Delayed message delivery in East Asia
A relay in our Chiba data center failed during a routine restart. Traffic was rerouted automatically, and messages were delivered late but intact.
Degraded performance · Duration: 47 minutes
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Calibrations begun
Our Chief Technology Officer has begun calibrating the relay network. We will update this notice when calibrations are complete. Posted by Dr. Pasqal Haneumann.
Notice · Duration: Ongoing
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Scheduled relay maintenance
Planned maintenance on the relay network ahead of the Glossia 4.0 release. Messages queued during the window were delivered when it ended.
Maintenance · Duration: 2 hours
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Relay directory published late
A software fault in the signing service delayed three hourly directories. Clients kept using the previous directory, and delivery was not affected.
Notice · Duration: 3 hours 5 minutes
2025
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Slow delivery in South and Southeast Asia
A routing error at an upstream network provider in Mumbai sent traffic for several relays the long way around.
Degraded performance · Duration: 1 hour 25 minutes
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Connection flood against entry relays in Europe
Entry relays in Europe received a flood of connection attempts. Clients moved to less loaded relays and delivery slowed by a few seconds.
Degraded performance · Duration: 3 hours 40 minutes
2024
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Slow delivery in West Africa after subsea cable damage
Damage to several subsea cables off the coast of West Africa cut or slowed international connections across the region.
Degraded performance · Duration: 6 days
2023
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New installations could not connect
A certificate used to publish the relay directory expired at midnight. Existing clients kept working; new installations could not connect.
Outage · Duration: 2 hours 50 minutes
2022
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Glossia 3.0 upgrade window
Frothly relays moved to relay software 3.0. Messages were held during the window and delivered when it ended.
Maintenance · Duration: 3 hours
2020
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Slower delivery during a surge in traffic
Traffic grew by more than half in three weeks. Delivery slowed at busy hours until new capacity was added.
Degraded performance · Duration: 9 days
2019
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Slow delivery in East Asia after Typhoon Faxai
Typhoon Faxai cut power across much of Chiba Prefecture. Frothly’s Chiba relays ran on generators, and an upstream network outage slowed delivery in East Asia.
Degraded performance · Duration: 6 hours 20 minutes
2018
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Entry relays blocked by a national network operator
A national network operator began blocking every listed entry relay. Clients in the country switched to bridges.
Degraded performance · Duration: 4 hours
2014
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Glossia 2.0 upgrade window
The network moved to relay software 2.0, which introduced mailbox relays and the hourly signed directory.
Maintenance · Duration: 4 hours
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Relay transport keys replaced
After a serious vulnerability was disclosed in a widely used encryption library, every relay replaced its transport keys.
Maintenance · Duration: 6 hours
2012
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Relays stopped forwarding after a leap second
A leap second added at midnight UTC caused relays to stop forwarding messages until they were restarted.
Outage · Duration: 1 hour 50 minutes